Conditions d’utilisation
Last updated: August 19, 2026
These Terms and Conditions apply to purchases made through www.cusohome.com.
1. Applicable French Law
These Terms and Conditions are governed by applicable French law, including the French Consumer Code (Code de la consommation) and, where applicable, the French Civil Code (Code civil).
Nothing in these Terms and Conditions is intended to exclude, restrict, or limit any mandatory consumer right provided by French law.
2. Consumer Protection
French consumers benefit from mandatory statutory protections, including the legal guarantee of conformity and the guarantee against hidden defects where applicable.
The statutory right of withdrawal for applicable distance contracts is governed by Articles L221-18 et seq. of the French Consumer Code.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, sizes, colours, and other product information are accurate and up to date.
Minor differences in colour or appearance may occur depending on the customer's device or screen settings.
4. Prices
Product prices, applicable delivery charges, available payment methods, and the final order amount will be displayed during checkout before the customer completes the purchase.
5. Orders
When you submit an order through our website, you are requesting to purchase the selected products.
An order confirmation may be sent to the email address provided during checkout.
6. Payment
Available payment methods include Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal.
7. Order Processing and Delivery
Orders are generally processed within 1–3 business days.
Estimated delivery time is generally 6–9 business days after processing.
8. Returns and Refunds
Cusohome offers a voluntary 30-day return period for eligible change-of-mind returns.
This voluntary policy does not replace or limit the statutory right of withdrawal or other mandatory consumer rights under the French Consumer Code.
9. Website Use
Customers must not use the website for unlawful purposes, attempt to interfere with its operation, or knowingly introduce malicious code or harmful material.
10. Liability
Nothing in these Terms and Conditions excludes or limits liability to the extent that such exclusion or limitation would be prohibited by applicable French law.
11. Contact
Cusohome
17 AVENUE SAINT EXUPERY
NOGENT-SUR-OISE, 60180
France
Website: www.cusohome.com
Email: hello@cusohome.com
Phone: +33 3 44 74 12 10
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