Privacy policy
Last Updated: September 2, 2026
Cusohome ("we", "us", or "our") operates the website www.cusohome.com. We respect your privacy and are committed to protecting and responsibly processing personal data in accordance with applicable privacy and data protection laws.
Data Controller
Cusohome is responsible for the processing of personal data collected through our website and in connection with our services, subject to applicable privacy and data protection laws.
For questions about the processing of your personal data or to exercise your applicable data protection rights, you may contact us using the contact information provided below.
Applicable French and European Data Protection Law
Personal data collected through our website is handled in accordance with applicable French and European data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable French data protection laws.
Personal Data We Collect
Depending on how you use our website and services, we may collect information such as your name, billing and delivery address, email address, telephone number, order details, payment-related information required to process transactions, customer service communications, and technical information such as IP address, browser type, device information, and website usage information.
We aim to collect and use only the personal data reasonably necessary for the relevant purposes. Certain information may be necessary to process an order, provide requested services, respond to enquiries, or comply with applicable legal obligations. If required information is not provided, we may be unable to complete the relevant transaction or provide the requested service.
How We Use Personal Data
We may use personal data to process and fulfil orders, arrange delivery, process payments, communicate with customers, respond to enquiries, manage returns and refunds, maintain website security, improve our services, prevent fraud, measure and understand website or advertising performance where applicable, and comply with legal obligations.
Where applicable, processing may be based on the necessity to perform a contract, compliance with legal obligations, our legitimate interests, or your consent, in accordance with applicable data protection laws.
Shopify and Service Providers
Our online store is operated using Shopify. We may use service providers for payment processing, delivery and fulfilment, website operation, analytics, security, customer service, advertising measurement where applicable, and other services necessary to operate our business.
Depending on the service involved, these providers may process personal data on our behalf or receive information necessary to provide their services.
Payment Information
Payment transactions may be processed through Shopify and applicable third-party payment providers available at checkout.
Payment information may be handled directly by the applicable payment service provider rather than stored directly by Cusohome. We do not unnecessarily store complete payment card information on our own systems.
Cookies and Similar Technologies
Our website may use cookies and similar technologies for essential website functionality, shopping cart operation, checkout, preferences, security, analytics, advertising measurement where applicable, and other permitted purposes.
Where consent is required under applicable law, non-essential cookies and similar technologies will only be used after the required consent has been obtained.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected and as required or permitted by applicable legal, accounting, tax, dispute-resolution, and regulatory requirements.
When personal data is no longer required for these purposes, it may be securely deleted or otherwise handled in accordance with applicable legal requirements.
Your Data Protection Rights
Subject to applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as the right to object to certain processing and the right to data portability where applicable.
Where processing is based on your consent, you may also have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
These rights are provided under applicable data protection laws, including the GDPR where applicable.
How to Exercise Your Rights
To exercise your applicable data protection rights or ask questions about how your personal data is handled, please contact us using the contact information provided below.
We may request information reasonably necessary to verify your identity and properly process your request. Requests will be handled in accordance with applicable data protection laws.
Data Protection Complaints
If you have concerns about the handling of your personal data, please contact us first so that we can review your request.
You may also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority, in accordance with applicable law.
Children’s Privacy
Our website is intended for general consumers and is not directed toward children who are not permitted to use online shopping services under applicable law. We do not knowingly collect personal data from children in circumstances where such collection is not permitted by law.
If you believe that we may have collected personal data from a child in a manner that is not permitted under applicable law, please contact us so that we can review and address the matter.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our services, website practices, or applicable legal requirements. The updated version will be published on this page with a revised "Last Updated" date.
Contact Information
Store Name
Cusohome
Website
www.cusohome.com
Email
hello@cusohome.com
Phone
+33 3 44 74 12 10
Business Address
17 AVENUE SAINT EXUPERY
NOGENT-SUR-OISE, 60180
France
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (CET / CEST)
Last Updated: September 2, 2026
Cusohome ("we", "us", or "our") operates the website www.cusohome.com. We respect your privacy and are committed to protecting and responsibly processing personal data.
Applicable French and European Data Protection Law
Personal data collected through our website is handled in accordance with applicable French and European data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable French data protection laws.
Personal Data We Collect
Depending on how you use our website, we may collect your name, billing and delivery address, email address, telephone number, order details, payment-related information required to process transactions, customer service communications, and technical information such as IP address, browser type, device information, and website usage information.
How We Use Personal Data
We may use personal data to process and fulfil orders, arrange delivery, process payments, communicate with customers, respond to enquiries, manage returns and refunds, maintain website security, improve our services, prevent fraud, and comply with legal obligations.
Where applicable, processing is based on contractual necessity, legal obligations, legitimate interests, or consent in accordance with applicable data protection laws.
Shopify and Service Providers
Our online store is operated using Shopify. We may use third-party service providers for payment processing, delivery, website operation, analytics, security, customer service, and other services necessary to operate our business.
Payment Information
Payment transactions may be processed directly by Shopify, Shopify Payments, or applicable third-party payment providers.
Cusohome does not unnecessarily store complete payment card information on its own systems.
Cookies
Our website may use cookies and similar technologies for essential website functionality, shopping cart operation, checkout, preferences, security, analytics, and other permitted purposes.
Where consent is required under applicable law, non-essential cookies will only be used after the required consent has been obtained.
Data Retention
Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling contractual, accounting, legal, and regulatory obligations.
Your Data Protection Rights
Subject to applicable law, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, as well as the right to data portability where applicable.
These rights are provided under applicable data protection laws, including the GDPR where applicable.
Data Protection Complaints
If you have concerns about the handling of your personal data, please contact us first so that we can review your request.
You may also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority, in accordance with applicable law.
Contact Information
Store Name
Cusohome
Website
www.cusohome.com
Email
hello@cusohome.com
Phone
+33 3 44 74 12 10
Business Address
17 AVENUE SAINT EXUPERY
NOGENT-SUR-OISE, 60180
France
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM (CET / CEST)
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