Cusohome("we", "us", or "our") operates the website www.cusohome.com. We respect your privacy and are committed to protecting and responsibly processing personal data.
1. Applicable French Data Protection Law
Personal data collected through our website is handled in accordance with applicable French and European data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act of 6 January 1978 (Loi Informatique et Libertés), as amended.
2. Personal Data We Collect
Depending on how you use our website, we may collect your name, billing and delivery address, email address, telephone number, order details, payment-related information required to process transactions, customer service communications, and technical information such as IP address, browser type, device information, and website usage information.
3. How We Use Personal Data
We may use personal data to process and fulfil orders, arrange delivery, process payments, communicate with customers, respond to enquiries, manage returns and refunds, maintain website security, improve our services, prevent fraud, and comply with legal obligations.
Where applicable, processing is based on contractual necessity, legal obligations, legitimate interests, or consent in accordance with Article 6 of the GDPR.
4. Shopify and Service Providers
Our online store is operated using Shopify. We may use third-party service providers for payment processing, delivery, website operation, analytics, security, customer service, and other services necessary to operate our business.
5. Payment Information
Available payment methods include Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal.
Payment transactions may be processed directly by the relevant payment provider. Cusohome does not unnecessarily store complete payment card information on its own systems.
6. Cookies
Our website may use cookies and similar technologies for essential website functionality, shopping cart operation, checkout, preferences, security, analytics, and other permitted purposes.
Where consent is required under applicable law, non-essential cookies will only be used after the required consent has been obtained.
7. Data Retention
Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling contractual, accounting, legal, and regulatory obligations.
8. Your Data Protection Rights
Subject to applicable law, you may have the right to access, correct, delete, restrict, or object to certain processing of your personal data, as well as the right to data portability where applicable.
These rights are provided principally under Articles 15 to 22 of the GDPR.
9. Data Protection Complaints
If you have concerns about the handling of your personal data, please contact us first so that we can review your request.
You may also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the French data protection authority, in accordance with applicable law.
10. Contact
Cusohome
17 AVENUE SAINT EXUPERY
NOGENT-SUR-OISE, 60180
France
Website: www.cusohome.com
Email: hello@cusohome.com
Phone: +33 3 44 74 12 10
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