Politique d’expédition

Last updated: August 19, 2026

Cusohome primarily sells elegant dresses to customers in France. We aim to process and dispatch orders efficiently and provide clear delivery information.

1. Order Processing

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Processing may take longer during periods of high order volume, public holidays, or circumstances outside our reasonable control.

2. Delivery Time

The estimated delivery time is generally 6–9 business days after the order has been processed and dispatched.

Delivery times are estimates and may vary depending on the carrier, destination, public holidays, weather conditions, and other circumstances outside our reasonable control.

3. Applicable French Consumer Law

Consumer purchases are subject to applicable French consumer protection legislation, including the French Consumer Code (Code de la consommation).

Applicable statutory consumer rights and legal guarantees provided under the French Consumer Code remain unaffected by this Shipping Policy.

4. Shipping Costs

Any applicable shipping charges will be displayed during checkout before the customer completes the purchase.

The final order amount, including any applicable delivery charges, will be shown before the order is submitted.

5. Tracking

Where tracking information is available, it may be provided after the order has been dispatched.

6. Delivery Delays

If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us with your order number and delivery information.

7. Incorrect Delivery Information

Please carefully check your delivery information before completing your order. If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us as soon as possible.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us promptly.

Applicable statutory rights under the French Consumer Code remain unaffected.

Contact

Cusohome
17 AVENUE SAINT EXUPERY
NOGENT-SUR-OISE, 60180
France

Website: www.cusohome.com
Email: hello@cusohome.com
Phone: +33 3 44 74 12 10