About Us
Our Story
Our obsession with bringing the latest looks to everyday trendsetters goes way back to 2010, when Cusohome first burst onto the online retail scene from a beachside apartment on Australia’s Gold Coast. Humble beginnings aside, the goal has always been to provide on-trend, quality fashion to our customers with the best customer service they’ve ever had.
Behind the brand is a thriving team of 300 (and counting!) super passionate, innovative and creative individuals collaborating across our headquarters in NOGENT-SUR-OISE. From designers, content creators, marketers, photographers (and everything in between), our dedicated team is what brings the Cusohome you know and love to life.
Our Collection
Our collection focuses on elegant silhouettes, versatile designs, and styles suitable for a variety of occasions. We aim to provide clear product information and a straightforward online shopping experience.
Our Customer Commitment
We aim to provide transparent product information, clear ordering and payment information, reliable delivery, and responsive customer service.
For purchases in France, our customer policies operate subject to applicable French consumer protection legislation, including the French Consumer Code (Code de la consommation).
Where applicable, consumers benefit from statutory protections including the legal guarantee of conformity and the statutory right of withdrawal provided by French law.
Order Processing and Delivery
Orders are generally processed within 1–3 business days, with an estimated delivery time of 6–9 business days after processing.
Delivery times are estimates and may vary depending on the carrier and circumstances outside our reasonable control.
Customer Service
Our customer service team is available Monday to Saturday from 9:00 AM to 6:00 PM (Central European Time, CET). We are closed on Sundays.
For questions regarding products, orders, payments, delivery, returns, or other matters, please contact us using the information below.
Contact Information
Cusohome
17 AVENUE SAINT EXUPERY
NOGENT-SUR-OISE, 60180
France
Website: www.cusohome.com
Email: hello@cusohome.com
Phone: +33 3 44 74 12 10
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